The Most Complete Warehouse, Inventory, Equipment & Maintenance Management Software
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FAQ
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Q: How long does will it take to get my company up and running?
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A: Depending on the complexity of your business, you should expect to be up and
running within 24 hours from the installation of the software. We have industry
specific "quick start" databases that come pre-formatted. This means that most of
the setup is already finished and all you have to do is start entering your customers
and employees.
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Q: Are your programs easy to learn?
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A: Absolutely! Our software was designed to be used by the average business owner
or employee. You’ll find that all our software solutions are very intuitive and
easy to use because they are designed with the look and feel of software you use
everyday.
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Q: How do you price and or license your software?
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A: Our philosophy is that you pay for only what you use. Our software applications
are scalable in such a manner that you can purchase one component today and later
upgrade by adding a routing, delivery, or maintenance later. This is different from
most of the other software companies who try to put you in a larger package from
the beginning. We license our software by concurrent desktop and concurrent handheld
mobile user. It’s that simple. Costs will vary based on the specific software product
you choose.
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Q: Can I use your program on more than one computer?
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A: Yes. All of our solutions are designed for multi-user environments. Your company’s
information is stored within a single database and is accessible by as many users
and you decide to license.
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Q: Can your software handle scheduling and dispatch as well as manage all of my customers
and employees information?
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A: Absolutely! Our dispatch and routing functions make it easy to mange and balance
your company’s workload in the field. Gone are the days of using a large white board
and magnetic chest pieces.
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Q: I run my business in a very unique way. Can your applications conform to my business?
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A: In most cases, yes. Our software can be easily configured based on a set of business
rules. The results can produce a large variety of applicable uses for the same piece
of code. Since we have many users covering a broad range of industries, our applications
have to handle a wide range of functionality.
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Q: I already have all my customer data in an existing program. Do I have to re-enter
all that data into your program?
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A: Absolutely not! We hear this question all the time. Our solution includes an
import/export utility that can be used to quickly populate your database. This tool
can be configured to run automatically on a regular interval or on an as need basis.
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Q: I've never purchased business management software before, do you help me get up
and running?
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A: Yes. We offer implementation services directly or through our experienced and
certified base of resellers.
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